Insurance Assistance

At V&V Paint and Body Shop, they understand that navigating the aftermath of a car accident can be overwhelming, especially when dealing with insurance claims. Their dedicated team provides comprehensive insurance assistance to ensure a smooth and stress-free repair experience from start to finish.

Upon your initial contact, V&V begins by providing a free and transparent estimate of your vehicle's damage. This initial assessment identifies visible and potential hidden issues, forming the basis for the repair process. If you plan to file an insurance claim, V&V will then work closely with your insurance company to expedite the process and obtain the necessary approvals. They have established direct repair programs and relationships with all major insurance providers, including Progressive, Allstate, AAA, and USAA, which helps to reduce friction and benefit the client.

V&V's experienced team helps expedite the claim process by providing accurate estimates and securing required approvals from your insurer, aiming to save you time and hassle. They gather necessary documentation, including photos and invoices, to support their repair requests, especially when hidden damages are discovered during disassembly. V&V prioritizes working for the customer, not just the insurance company, with your satisfaction and safety as their top priority. They will also coordinate with major rental car companies and assist with arranging rental cars to ensure you have transportation while your vehicle is being repaired, with billing often handled through your insurance.

It is important to remember that you have the right to choose your preferred repair facility for your vehicle, regardless of any recommendations from your insurance company. V&V's team will clearly explain what an estimate encompasses, discuss your insurance coverage, and clarify any potential out-of-pocket expenses such as deductibles, helping to prevent unexpected supplementary costs. While they do not solicit for diminished value, they will educate customers on this option as a separate entity. Their goal is to simplify the process and address common client concerns, such as delays or discrepancies in estimates, by maintaining open communication and transparency throughout the repair journey.